Last updated: 10/31/2025
At HyperHygine, we value your satisfaction and stand behind the quality of our products. Our goal is to ensure you have a safe, smooth, and worry-free shopping experience.
Please read our refund policy carefully before making a purchase.
We accept refund or replacement requests only under the following conditions:
The product is defective, damaged, or incorrect upon delivery.
The request is made within 2 days of receiving the product.
The product is unused, unopened, and in its original packaging.
Due to hygiene and safety concerns, we cannot accept returns or issue refunds for products that have been opened, used, or tampered with.
To initiate a refund or replacement:
Contact our support team at [support@hyperhygine.com] within 2 days of receiving your order.
Provide your order number, a brief description of the issue, and clear photos of the product (if applicable).
Our team will review your request and respond within 2–3 business days.
Once your return/refund request is approved:
Refunds will be credited to your original payment method within 5–7 business days.
If the product needs to be returned, shipping details will be provided by our support team.
Shipping charges (if any) are non-refundable, except when the error is on our part.
If you haven’t received your refund within the mentioned time frame:
Check your bank or payment account again.
Contact your credit card company or bank, as it may take additional processing time before your refund is officially posted.
If you still have not received your refund, please reach out to us at [support@hyperhygine.com].
Orders can be cancelled within 2 hours of purchase if they have not yet been processed or shipped. Once an order has been shipped, it cannot be cancelled.
For any questions related to refunds, returns, or cancellations, please contact our support team:
📧 support@hyperhygine.com
📞 +91 9933522969
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