Return Policy

Last updated: 10/31/2025

At HyperHygine, your satisfaction is our priority. We take great care to ensure that every product we deliver meets the highest standards of hygiene and quality.

Please review our return policy carefully before making a purchase.

1. Eligibility for Returns

Due to the nature of our hygiene and personal care products, returns are accepted only under specific conditions:

• You received a damaged, defective, or incorrect product.

• You report the issue within 2 days of delivery.

• The product is unused, unopened, and in its original packaging.

For safety and hygiene reasons, we cannot accept returns of products that have been opened, used, or tampered with, unless they were received in damaged condition.

2. How to Request a Return

To initiate a return:

1. Email us at support@hyperhygine.com within 7 days of receiving your order.

2. Include your order number, a description of the issue, and clear photos of the product (if applicable).

3. Once your request is reviewed and approved, our team will share the return shipping instructions.

3. Return Shipping

• If the return is due to our mistake (wrong or defective item), we will cover the shipping cost.

• If the return is due to any other reason, shipping charges may apply.

• Returned items must be securely packed to prevent damage during transit.

4. Refunds and Replacements

Once we receive and inspect the returned product:

• If approved, you can choose between a replacement or a full refund (excluding original shipping costs).

• Refunds are processed within 5–7 business days to your original payment method.

5. Non-Returnable Items

Please note that we do not accept returns on:

• Products that have been opened, used, or partially consumed.

• Items purchased during special sales or clearance events.

6. Late or Missing Refunds

If you haven’t received your refund yet:

• First, check your payment account or bank.

• Then contact your card issuer — it may take some time before your refund is officially posted.
  If you still haven’t received it, please reach us at support@hyperhygine.com.

7. Contact Us

If you have any questions or need assistance with your return, feel free to contact our support team:
📧 support@hyperhygine.com
📞 +91 9933522969